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Delete your Zazo account

Delete it yourself in the app, or email us and we’ll delete it for you.

In the app

  1. Open Zazo on your phone or tablet and go to Home.
  2. Tap the person icon at the top of the screen to open Account.
  3. Tap Delete account, then Delete account again to confirm.

Your account is deleted right away. This can’t be undone.

By email

Without the app, email support@zazo.app from the email address on your account, with the subject “Delete my account”. We reply to confirm, then delete the account within 30 days.

Email a deletion request

Artist and staff accounts

If your account runs an artist page, or is a Zazo staff account, the app can’t delete it, because songs and moderation records are tied to it. Email support@zazo.app as above and we’ll close it.

What’s deleted

  • Your account and the email address on it
  • Your sign-ins on every device
  • Your likes, follows and playlists
  • Your notifications

What’s kept

  • Songs you played, skipped or shared, and links you clicked. They stay in the statistics that decide which songs reach more listeners, no longer tied to your account or email address.
  • Copyright notices and abuse reports you sent, for as long as we need them to handle disputes.

Signing in again later with the same email address creates a new, empty account.

Read the Privacy Policy for everything we collect and why.